Shipping/Returns

Production

Our turnaround time on most orders is 1-4 days. If there is a foreseeable delay with your order due to a supply restock or higher than normal demand in production, we will do our best to notify you. Please allow that these are estimates only and "days" refers to business days (Monday to Friday). Please contact us if you are concerned about or require a specific turnaround time on your order.

Shipping

Orders for Canadian customers normally ship within 2-8 business days of the order is placed. Shipping to Eastern Provinces takes about 3-4 business days and shipping to Western provinces can take 4-7 business days.
Currently, US and international orders are shipped on Tuesdays and Fridays from within the USA. Orders to US customers generally take 2-6 business days once shipped within the USA. International orders generally take 6-10 business days but may be delayed by the customs of your country. All orders shipped domestically within the US will have a tracking number that can be tracked with USPS. International orders will not have a tracking number due to the fact that they are untraceable once they leave the USA.
International or wholesale orders may be subject to customs fees or duties of your country. Unfortunately, Lone Wolf Boutique does not cover these fees so please contact us if you have concerns regarding your order.
Orders within Canada will be shipped via Canada Post and within the US via USPS

Returns

Items purchased from Lone Wolf Boutique are in most cases not returnable since all garments are printed and made-to-order. Items are not returnable due to sizing issues so please choose the correct size by referring to our measurement charts.
If there is an error with your order or if there are any changes you wish to make after your order has been placed, we require that you contact us within 8hrs of the order being placed or by the following business day if the order was placed over the weekend.
Returns are dealt with on a case to case basis. Please report any defects of your product such as sewing or structure issues along with detailed pictures illustrating the default of the product to info@lonewolfboutique.com